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Quality approach towards ISO/IEC 17025 accreditation at the center of analysis and characterization of Marrakesh Cadi Ayyad University: metrology stakes

Outaki M., Benhaida S., Belaqziz M., Outzourhit A., Calchera G., Thévenon M.F., Martin L., Charki A., Ajana H.. 2024. International Journal of Metrology and Quality Engineering, 15 : 9 p..

DOI: 10.1051/ijmqe/2024019

In the context of the European Tempus project “Quality in Higher Agricultural Education in the Mediterranean (QESAMED)”, Analysis and Characterization Center of Cadi Ayyad University has committed to implement a quality approach according to the ISO/IEC 17025 standard. The first objective was to accredit the testing carried out in the microbiology laboratory in response to strong demand from the food industry in the Marrakesh region. The process began with an initial assessment of the center activities to identify the main gaps from ISO/IEC 17025. The range of laboratory and standard testing to be accredited were determined and an appropriate action plan was established. After that, a staff training was programmed to improve their skills in relation to this standard and metrology concepts. Implementation of the metrology function is one of the key steps for the deployment of the continuous improvement process. This function guarantees the traceability of measurements and the reliability of microbiological testing results. Several actions have been carried out, including: (i) identification of critical quantities and associated metrological requirements, (ii) checking of the metrological consistency of equipment through the calculation of the capability coefficient. The management of equipment requires several steps, from receipt of the equipment to its decommissioning or reform: (i) identification of the equipment, (ii) creation of equipment files, (iii) performance of calibration, verification, and maintenance operations. Ultimately, the definition of a strategy ensuring metrological traceability will optimize management costs by taking into account the structural constraints linked to the organization of metrology on a national scale.

Mots-clés : métrologie; microbiologie; enseignement supérieur; qualité; matériel de laboratoire; microbiologie industrielle; maroc

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